Too many transmission shops treat their customers unprofessionally. Unfortunately, because many customers are uncomfortable with car mechanics, they allow this to happen. If you've never had the pleasure of working with a good, trained mechanic in an auto transmissions repair shop, you probably know nothing.
But working with cars is just like any other service industry. You have every right to expect good work, friendly service, and a professional experience. why do you deserve this? Because on the one hand the work must be expensive and on the other hand there is always a lot of competition. There are several ways to make sure you get what you pay for from your dealer.
Next time you change the oil or perform other routine maintenance on your car, watch the other customers closely as they go in for major work. You'll probably get accustomed to seeing a blank, deer-in-the-headlights expression on their faces as they are told what needs to be done and how much it's going to cost. Many drivers don't even really realize what they're paying for.
They nod and grunt and act as if they understand, but they seldom do. Don't be one of those customers. Ask as many questions as it takes to fully understand what is being done to your vehicle. Transmission repair is extensive and expensive. You deserve to know what's going on.
Listen and pay attention
It's all too typical for car owners to drive away from a transmission repair shop and immediately hear a sound or feel something they know is wrong. But often, these people are so happy to be done with a negative experience that they don't bother heading back to the shop.
This can be a big mistake. Faulty work may only be challenged for a limited period of time. If you have a major issue six months down the road, you may not have the options you had earlier.